We respect your inbox. This policy describes how myPracticeGroup ("we") sends email and other communications, and how you can opt out. We follow the U.S. CAN-SPAM Act and other applicable laws.
1. Who we email
We email business contacts only when:
- they have opted in to hear from us, for example by submitting our contact form or requesting information; or
- we have an existing or legitimate business relationship with them, such as a current or former client, or a business contact with a reasonable interest in our services.
We do not buy or rent email lists, and we do not send marketing email to individual patients on behalf of our own business.
2. What every email includes
- Clear identification of myPracticeGroup as the sender, with accurate "From," "Reply-To" and routing information.
- A subject line that reflects the content of the message.
- Our physical mailing address: 814 Berkeley Ave, Charlotte, NC 28203
- A working unsubscribe link or clear opt-out instructions in every marketing message.
3. Types of messages
- Transactional and service messages such as replies to inquiries, proposals, invoices and account notices. These relate to a request or an existing engagement.
- Marketing and informational messages such as newsletters or announcements about our services. These always include an unsubscribe option.
4. How to opt out
You can stop marketing email at any time by:
- clicking the unsubscribe link in any message;
- submitting the unsubscribe request page; or
- emailing Info@mypracticegroup.com with "Unsubscribe" in the subject line.
We honor opt-out requests within 10 business days. We will not charge a fee, require you to log in or ask for more than your email address to process the request. After you opt out, we may still send non-marketing messages related to an existing engagement, and we keep a suppression record so you are not contacted again.
5. Report abuse
If you believe you received a message from us in error, or you suspect someone is misusing our name, please contact our abuse contact at Info@mypracticegroup.com. We review reports promptly and will take corrective action where appropriate.
6. Protected health information
Please do not send us protected health information or patient details by email. If you receive a message from us asking for such information, treat it as suspicious and contact us by phone.
7. Other communications
We may call business numbers in response to inquiries. We do not send marketing text messages unless you have given us your express written consent.
8. Contact
myPracticeGroup
814 Berkeley Ave, Charlotte, NC 28203
Phone: (949) 217-8942
Email: Info@mypracticegroup.com
Hours: Mon-Fri 9am-5pm ET
This policy was last updated on . See also our Privacy Policy.