This Privacy Policy explains how myPracticeGroup ("we," "us" or "our") collects, uses, shares and protects information when you visit mypracticegroup.com (the "Site") or communicate with us about our digital marketing services.
1. Who this policy covers
Our Site and services are intended for business customers, mainly healthcare practices and their staff. This policy applies to visitors to the Site and to business contacts. It does not govern the websites of our clients, which have their own policies.
2. Information we collect
- Information you provide. When you use our contact form, email us or call us, we collect your name, practice name, email address, phone number, the service you are interested in and any message you write.
- Information collected automatically. Our servers and analytics tools may collect your IP address, browser and device type, pages viewed, referring website and the date and time of your visit.
- Business relationship information. If you become a client, we collect billing contact details and the information needed to deliver our services.
3. How we use information
- To respond to inquiries and provide quotes and proposals.
- To deliver, manage and improve our services.
- To send service-related messages and, where permitted, business communications about our services, as described in our Email & Communications Policy.
- To maintain the security of the Site and prevent misuse.
- To meet legal, tax and accounting obligations.
4. Cookies and analytics
We may use cookies and similar technologies to make the Site work, remember preferences and understand how visitors use it, for example through an analytics provider. You can control cookies through your browser settings. Blocking some cookies may affect parts of the Site. Where required by law, we will request your consent before using non-essential cookies.
5. Email communications
We send business emails only as described in our Email & Communications Policy. Every marketing email includes our identity, our mailing address and a working unsubscribe link. You can opt out at any time through the unsubscribe page or by writing to Info@mypracticegroup.com.
6. How we share information
We do not sell your personal information. We share information only with:
- Service providers and processors that help us operate, such as website hosting, email delivery, form handling, customer relationship management, scheduling, analytics, payment and accounting providers. They may use the information only to provide services to us.
- Professional advisors such as accountants and attorneys.
- Authorities or other parties when required by law or to protect rights, safety and security.
- A successor in the event of a merger, acquisition or sale of assets.
7. Data retention
We keep information as long as needed for the purposes described here, including to meet legal, accounting and reporting requirements, and then delete or de-identify it.
8. Security
We use reasonable administrative, technical and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, to object to or restrict certain uses, and to opt out of marketing communications. To make a request, contact us using the details below. We will verify your request and respond within the time required by applicable law. We will not discriminate against you for exercising your rights.
10. Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect their personal information.
11. Third-party links
The Site may link to other websites, including an embedded map. We are not responsible for the privacy practices of third parties.
12. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last revised.
13. Contact us
myPracticeGroup
814 Berkeley Ave, Charlotte, NC 28203
Phone: (949) 217-8942
Email: Info@mypracticegroup.com
Hours: Mon-Fri 9am-5pm ET